Privacy Policy

Introduction

globanovae AG ("we", "our", or "us") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, process, and protect your information when you visit our website or use our course marketplace optimization services.

As a company registered in Germany, we comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws. This policy applies to all personal data we collect through our website, services, and business communications.

Data Controller Information

The data controller for your personal data is:

For privacy-related enquiries, please contact us at privacy@globanovae.pro or call +49 303923679.

Data We Collect

We collect different types of personal data depending on how you interact with our services. The data collection includes information you provide directly and information collected automatically through your use of our website.

Information You Provide

• Contact information (name, email address, phone number)
• Company or platform details when requesting services
• Messages and communications sent through our contact forms
• Service preferences and requirements
• Payment information for our services (processed securely by third-party providers)

Information Collected Automatically

• Website usage data (pages visited, time spent, navigation patterns)
• Technical information (IP address, browser type, device information)
• Cookies and similar tracking technologies (see our Cookie Policy)
• Analytics data to improve our website and services

How We Use Your Information

We use of your data is based on legitimate legal grounds under GDPR. Here's how we use your information and the legal basis for each purpose:

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized content. We use cookies for essential website functionality, analytics, and advertising purposes.

For detailed information about the cookies we use, their purposes, and how to manage them, please see our comprehensive Cookie Policy.

Data Sharing and Third Parties

We do not sell your personal data to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party providers who help us deliver our services (analytics, hosting, payment processing)
• Legal Requirements: When required by law, court order, or to protect our legal rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets (with appropriate safeguards)
• Consent: With your explicit consent for specific purposes

All third-party providers are contractually bound to protect your data and use it only for the specified purposes.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Our data retention periods are:

• Contact enquiries: 3 years from last contact
• Client data: 7 years after service completion (for legal and tax purposes)
• Website analytics: 26 months (Google Analytics default)
• Marketing data: Until consent is withdrawn or 3 years of inactivity

After these periods, we securely delete or anonymise your data unless we have a legal obligation to retain it longer.

Your Rights

Under GDPR and applicable data protection laws, you have the following rights regarding your personal data:

To exercise any of these rights, please contact us at privacy@globanovae.pro or +49 303923679. We will respond to your request within one month.

Data Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Staff training on data protection and security
• Secure hosting and backup procedures

International Data Transfers

As we operate primarily within the European Union, most of your data is processed within the EU/EEA. When we do transfer data outside the EU/EEA, we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions for countries with equivalent data protection
• Certification schemes and codes of conduct

Contact Information

If you have any questions about this Privacy Policy, wish to exercise your rights, or need to contact us regarding data protection matters, please reach out through the following channels:

You also have the right to lodge a complaint with a supervisory authority if you believe we have not handled your personal data in accordance with applicable law. In Germany, you can contact the Federal Commissioner for Data Protection and Freedom of Information (BfDI).

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your privacy.